Mente y Cuerpo Return & Refund Policy
We want you to be completely satisfied with your purchase. If you’re not happy for any reason, we’re here to help.
Returns:
- You have 30 calendar days to return an item from the date you received it.
- To be eligible for a return:
- Your item must be unused and in the same condition that you received it.
- Your item must be in the original packaging.
- You must provide a receipt or proof of purchase.
Refunds:
- Once we receive your item, we will inspect it and notify you of the status of your refund.
- If your return is approved, we will initiate a refund to your original method of payment.
- You will receive the credit within a designated number of days, depending on your card issuer’s policies.
Shipping:
- You are responsible for paying your own shipping costs for returning an item.
- Shipping costs are non-refundable.
- If you receive a refund, the cost of return shipping may be deducted from your refund.
Exchanges:
- We only replace items if they are defective or damaged. If you need to exchange it for the same item, contact us at [email protected].
Contact Us:
- By Email: [email protected]
- By telephone: [email protected]
Thank you. We look forward to being of service.